Ace Wire Spring

Employment Opportunities

ORDER ENTRY SPECIALIST

We are actively seeking an Order Entry Specialist to develop a career with Ace Wire Spring & Form. Responsibilities include taking down customer orders, explaining options to customers, and helping our team process and fulfill orders as needed. Ultimately, you will work directly with customers to take and enter their orders into a computer to be processed by the rest of our team.

Responsibilities

- Inform customers of prices and collect payment
- Recording customer information to process orders
- Inputting data into a central database to be used to fulfill orders
- Ensure payment information is accurate
- Process orders and distribute receipts
- Input orders into database
- Inform customer of expected delivery date
- Handle complaints about unfulfilled orders
- Check inventory control
- Work with customers and sales team to resolve issues
- Collaborate with Production Team to resolve issues

Requirements and skills

- Excellent keyboarding and data entry skills
- Experience using customer relations management (CRM) software, preferred
- Excellent organizational skills, superb accuracy and attention to detail
- Strong verbal and written communication and interpersonal skills
- Ability to multi-task, prioritize and manage time effectively
- Knowledge of office equipment including printers, scanners and multiple line phones
- Strong math skills and problem solving
- Cheerful, can-do attitude

Ace Wire Spring & Form offers a competitive salary and a generous benefits package that includes paid holidays, vacations, health care, life insurance, long term disability and an attractive 401K plan.

Family owned and operated since 1939 ACE WIRE SPRING & FORM CO. (www.acewirespring.com) maintains the reputation as the INDUSTRY SPECIALIST in the unique manufacturing of CUSTOM precision springs and wire forms. Employing the finest TEAM of Design Engineers, Experienced Managers and Skilled Craftsmen ACE proudly serves its customers by consistently providing high-end quality products, excellent customer service all at a fair and reasonable cost. Located minutes from Pittsburgh, PA (one of the top 10 cities to live and work) ACE utilizes the most up-to-date technological CNC equipment in the spring and wire form industry today. Most of our employees have been with our Family Business for 20 years or longer. Together as a Family we work side-by-side providing a quality product along with a level of customer service that results in repeat customers.

If you believe YOU are the qualified candidate who can meet our high expectations, become a Family Team player and take our company to the next level, please submit a letter of interest and resume electronically to John Higgins at jhiggins@acewirespring.com or call John Higgins at 412-458-4830. Please reference ORDER ENTRY SPECIALIST in the subject line.

 

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